is your question answered below?

   Please firstly validate your account at in your computer or smartphone web browser.if it is working, then double check your box settings, make sure the username and password input correctly (the letters are capital-sensitive). if still not working, please try clear cache, reboot device or even reinstall the application. these usually fix most of issues.

if you have done all the above, you still cannot login, please just contact us for help. 


Things that can cause buffering: a slow internet connection (test at, a slow device that is hogging memory, your provider throttling Beast TV (fix by using a VPN)

You can renew your account by going to  and purchasing any account extension package. Renewals extend your account. For example, if you have 10 days left and purchase a 1 month renewal, you now have 1 month and 10 days on your account.

Please refer to this page for our M3U playlist URLs: Click here

You can use your login account on up to 3 devices and 2 IP addresses at the same time. The devices/IP addresses are not locked. You can use different devices as long as you don’t stream on more than 3 at a time.

for Mac Address account, one Mac address is one device, Duplicating Mac address at STB emulator  will get original device blocked.please do not abuse it 

Due to heavy load, accounts can take up to 12 hours to be processed. usually much quicker. You should get a 2nd email when your order is complete. If you do not, please check your junk mail. If you get no email at all after 12 hours.